In a crisis, people generally take one of two paths. Some go down the pessimistic path of fear and helplessness, assuming a victim mind-set. Others take the optimistic path of resilience and a “we’ll get through this!” attitude. Right now, in the midst of this pandemic, employees are watching leaders very closely to determine which path their leader is taking.
In times of crisis, employees need to feel hope from leaders, and that there is a way forward. But how do you lead when things are so unpredictable? After all, for most of us, this is probably the most challenging upheaval we’ve experienced in our lifetime — both professionally and personally. While there are no easy answers, I’d like to offer 3 actions that directly and positively impact your employees’ experience of your leadership.
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