Introduction and Scope
PII We Process
PII that is provided to us could include biographical information such as your first and last name, contact information such as your street address, telephone number, email address and any other information we collect about you that by itself may not be PII but if combined could be used to personally identify you.
How we Receive PII
We may receive your PII when:
you or a colleague registers for our Services, or registers and/or sets up an account to access, and use our Services;
you submit a support ticket; and
you engage in any other transactions with us on or in relation to our Services.
Information We Automatically Collect
When you use our Apps, whether by computer, mobile phone, or other device, we automatically collect certain data about your use of our Apps (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; your mobile carrier; IP address or other unique identifier for your computer, mobile phone or other device).
How We Use Your PII
Purposes of Processing
Align may use your PII to:
enable the use of our Services; and
respond to your inquiries, and/or other requests or questions.
With regard to automatically collected data, we may use such non-personally identifying information to improve your experience with our Services. We may use IP addresses to help diagnose problems with our server, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve our Services, and deliver customized content.
Sharing PII with Third Parties
We may use third parties to perform certain services on our behalf. We may share your PII with these third parties solely to enable them to perform the services for us.
Such third parties include those:
hosting our Services;
providing cloud storage; and
providing a support ticketing system.
We require that those third-party vendors maintain at least the same level of confidentiality and data protection that we maintain for such PII. We do not provide your PII to parties unconnected with our Services.
Disclosure of PII
We may disclose your PII:
to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders;
if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change; or
Align has implemented and will maintain commercially reasonable technical and organizational security measures to protect PII from unauthorized processing, such as unauthorized access, disclosure, alteration, or destruction. Unfortunately, data transmission over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Apps, therefore you use our Services at your own risk.
Align is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Attn: Neil Gulsvig
Chief Executive Officer
500 Third Street
Wausau, MN 54403
Please allow up to two weeks for us to reply.